
Special Educational Needs, Accessibility and Reasonable Adjustments Policy (Online Learning)
1. Purpose
The Global Institute of People LLC (GIP) is committed to providing an inclusive, accessible, and supportive online learning environment that enables all learners to participate fully in our digital training programmes. We recognise that learners may have disabilities, neurodiverse profiles, medical conditions, or additional learning needs that could affect their online learning experience.
As an online training provider, we will make reasonable adjustments, where practicable, to improve access to our digital learning platform, course materials, assessments, and learner support while maintaining the integrity and academic standards of our programmes.
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2. Scope
This policy applies to:
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All learners enrolled in GIP online training programmes.
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Self-paced and instructor-led online courses.
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Virtual classrooms and webinars.
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Digital learning resources.
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Online assessments and examinations.
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Trainers, assessors, and support staff involved in online programme delivery.
3. Our Commitment
GIP is committed to:
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Promoting equality, diversity, and inclusion in all online learning activities.
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Removing unnecessary barriers to accessing digital learning.
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Providing reasonable adjustments where practicable.
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Treating all learners with dignity, fairness, and respect.
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Maintaining the confidentiality of learner information.
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Encouraging learners to disclose additional learning needs so appropriate online support can be considered.
4. Reasonable Adjustments for Online Learning
Reasonable adjustments will be considered on an individual basis and may include the following.
4.1 Neurodiversity and Specific Learning Differences
This includes, but is not limited to:
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Dyslexia
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ADHD
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Autism Spectrum Condition (ASC)
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Dyspraxia
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Dyscalculia
Where appropriate, GIP may provide:
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Accessible digital course materials.
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High-contrast or dyslexia-friendly document formatting where practicable.
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Learning materials made available in advance.
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Additional time for online assessments where permitted.
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Structured learning guides and visual summaries.
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Step-by-step learning instructions.
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Clearly organised modules with manageable learning sections.
4.2 Hearing Impairments
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Where appropriate, support may include:
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Captioned video lessons where available.
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Written transcripts for recorded learning materials where practicable.
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Written instructions accompanying audio or video content.
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Live captions during virtual training sessions where supported by the delivery platform.
4.3 Visual Impairments
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Where appropriate, GIP may provide:
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Screen-reader compatible digital documents where practicable.
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Accessible PDF and Word learning materials.
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Adjustable digital presentation slides.
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Alternative text descriptions for key instructional images where appropriate.
4.4 Language and Cognitive Support
To support learners whose first language is not English or who require additional learning support, GIP may provide:
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Plain English guidance.
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Technical terminology glossaries.
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Modular learning content presented in manageable sections.
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Additional written explanations where appropriate.
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Regular knowledge checks throughout online learning modules.
5. Online Assessment Adjustments
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Where appropriate and without compromising the integrity of the assessment, GIP may consider reasonable adjustments such as:
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Additional time for online assessments.
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Alternative submission formats where suitable.
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Extended access periods for assessment completion where appropriate.
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Compatibility with approved accessibility software and assistive technologies.
All assessment adjustments will be reviewed individually to ensure that learning outcomes and assessment standards remain unchanged.
6. Requesting Support
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Learners are encouraged to notify GIP of any accessibility or additional learning requirements as early as possible.
Support requests may be submitted through:
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During Registration
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A confidential section within the online registration or enrolment form allows learners to disclose any accessibility or additional learning requirements.
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Before the Course Begins
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Learners may contact the Learner Support Team by email before the programme starts to discuss reasonable adjustments for online learning.
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During the Course
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Learners may request additional support at any point during their studies if their circumstances change or additional needs arise.
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7. Confidentiality
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Information relating to disabilities or additional learning needs will:
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Be treated confidentially.
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Be handled in accordance with applicable data protection legislation.
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Only be shared with relevant personnel where necessary to implement agreed online learning adjustments.
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Not be disclosed without the learner's consent unless required by law.
8. Responsibilities
Learners are encouraged to:
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Inform GIP of any accessibility requirements as early as possible.
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Provide relevant information where appropriate to assist in determining suitable online adjustments.
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Notify GIP if their learning needs change during the course.
GIP Staff
Staff involved in programme delivery are responsible for:
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Maintaining an inclusive online learning environment.
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Respecting learner confidentiality.
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Implementing agreed reasonable adjustments where practicable.
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Monitoring the effectiveness of online accessibility arrangements.
9. Limitations of Support
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As GIP delivers training exclusively through online platforms, our reasonable adjustments relate solely to digital learning, online assessments, electronic course materials, and virtual learner support.
GIP does not provide:
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Physical classroom accommodations.
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On-site personal assistance.
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Mobility or transportation support.
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Medical or personal care services.
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Specialist therapeutic or healthcare services.
Where a learner requires specialist support beyond the scope of our online learning provision, we will work with the learner to identify practical adjustments within our digital learning environment wherever reasonably possible.
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10. Policy Review
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This policy will be reviewed annually or sooner if changes in legislation, regulatory requirements, or organisational practices require amendment.